Ordering Information
At the Museum of New Mexico Foundation Shops, Santa Fe your satisfaction is our number one priority. Should any product fail to meet your expectations, please return it for a prompt refund or exchange.
YOUR PURCHASES HELP TO SUPPORT THE MUSEUMS
Proceeds from sales at newmexicocreates.org provide important revenues for acquisitions, exhibitions, education and other programs of the four Museum of New Mexico museums.
MEMBERS SAVE 10%
Museum of New Mexico Foundation members receive a 10% discount on items purchased online or in our shops. To view membership information, click here.
QUESTIONS? COMMENTS? Call toll free 1-877-567-7380
Do you have questions about a size, gift order, or exchange? Our customer service department is here to help weekdays from 8:30 a.m. to 5:30 p.m. MST. Call us toll-free at 1-877-567-7380, e-mail us at support@newmexicocreates.org, or write to us at: Museum of New Mexico Foundation Shops, 1437 Paseo de Peralta, Santa Fe, NM 87501.
QUICK SHIPPING AND DELIVERY
We ship via UPS Ground. All in-stock items are shipped within two business days of receipt of your order and will be delivered with 10-12 business days. We will let you know if an item is temporarily out of stock. To ensure the safety of fragile items, your complete order may not be shipped in the same package. The full shipping and handling fee is charged with first parcel shipped. Subsequent parcels, in the same order and to the same address will be shipped at no extra charge. Shipping and handling charges include order processing, packaging, handling and shipping. To view a full shipping price schedule, click here.
INTERNATIONAL SHIPPING
Our customer service team will be glad to assist you with any questions or concerns regarding international shipping. Please note that due to size or weight restrictions, certain items cannot be shipped at our regular international rates. All international orders are confirmed via e-mail, fax or phone.
RETURNS OR EXCHANGES
If you are not completely satisfied with your purchase, please return it for an exchange or a refund of the merchandise price. For gift returns, refunds will be applied to the purchaser's account. When exchanging merchandise, please include the appropriate shipping and handling charge for your new order.
PAYMENT
We accept Visa, MasterCard, and American Express for in-store, online, phone, and fax orders. You also may pay by check if you wish to place an order in-store or by mail. Make your check payable to "Museum of New Mexico Shops."
ORDER BY MAIL: Send to Museum of New Mexico Foundation Shops, 1437 Paseo de Peralta, Santa Fe, NM 87501
ORDER BY PHONE: Call toll free 1-877-567-7380
ORDER BY FAX: 1-505-982-5063
CORPORATE AND WHOLESALE ORDERS
Corporate discounts are available on volume orders of merchandise. Many of our items are also available to the wholesale market. For more information call 1-505-982-3016 ext.21.
FREE GIFT MESSAGES & PACKAGING
If you include a personalized message, we automatically wrap your gift. Depending on its size, your gift is presented in a red box with a silver ribbon, or a recycled cardboard box wrapped with white, swirl-patterned paper. We use the white swirled paper to wrap items that don't fit in boxes. We will let you know of any problems wrapping unusual-sized gifts.
TYPOGRAPHICAL ERRORS
We reserve the right to correct any pricing or typographical error on this website.
